Trust Center

security & privacy,without compromise.

Searce is built on a foundation of transparency. Here you'll find everything you need to evaluate our security posture, compliance certifications, and data handling practices.

Compliance Status

  • ISO/IEC 27001:2022
    Information Security Management System
    certified
  • SOC 2 Type 2
    Security, Availability & Confidentiality
    certified
  • PDPL (KSA)
    Personal Data Protection Law — Saudi Arabia
    certified
  • DPDP Act (India)
    Digital Personal Data Protection Act
    in alignment
  • ISO/IEC 42001
    AI Management System
    in progress
4+
Active Compliance Certifications
ISO 27001 · SOC 2 Type 2 · PDPL · DPDP
End-to-End
Encryption at Rest & in Transit
All devices, storage, and network communication
24hr
Incident Notification SLA
Committed response window for all severity levels
Zero Trust
Identity & Access Architecture
MFA enforced · least privilege · continuous verification

report a security vulnerability

Discovered a security issue? We take all reports seriously and respond within 24 hours.

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Compliance

certifications & audits

Our compliance program is independently verified and continuously maintained to meet the highest international standards.

ISO/IEC 27001:2022

Searce's Information Security Management System (ISMS) is independently audited and certified by an accredited certification body.

  • Covers all core security domains
  • Annually reviewed via PDCA cycle
  • Certificate available under NDA

SOC 2 Type 2

Searce is SOC 2 Type 2 certified, covering Security, Availability, and Confidentiality Trust Services Criteria, independently audited by a licensed CPA firm.

  • Covers Security, Availability & Confidentiality
  • Conducted by independent CPA firm
  • Report available under NDA

ISO/IEC 42001

Searce has initiated certification under ISO/IEC 42001, the international standard for AI Management Systems, reflecting our commitment to responsible AI governance.

  • Covers AI risk management & governance
  • Aligned with responsible AI principles
  • Certification in progress

PDPL — KSA

Searce is certified under Saudi Arabia's Personal Data Protection Law, ensuring compliant handling of personal data for KSA-based operations.

  • Data subject rights supported
  • DPIA conducted for high-risk processing
  • Dedicated Data Privacy Officer in place
Security

security controls & tools

A layered security architecture covering network, endpoint, identity, cloud, and data protection.

Tools & Platforms

The technology stack powering our security operations.

Next-Gen Cloud Firewall

Cloud-Native Network Security
NGFW · Threat Prevention · Zero Trust Network Access · SASE

EDR / XDR / SIEM

Endpoint & Threat Detection
Endpoint Detection · Threat Intelligence · Log Management

MDM

Mobile Device Management
macOS & Windows MDM · Patch Management · Device Compliance · Identity Management · SSO · Declarative Device Management

Collaboration Suite

Email · Drive · Video Conferencing
Email Security · DLP · Collaboration

FIDO2 / Passkeys

MFA Enforced — 100%
Phishing-Resistant MFA · Passwordless · SSO

Full Disk Encryption

macOS & Windows Devices
Data-at-Rest Protection · All Corporate Devices

ITSM

IT Service Management
Incident Management · Change Management · Asset Tracking · Service Desk

Wi-Fi Network Security

Cloud-Managed Wireless
Centralised Wi-Fi Management · Network Segmentation · Guest Isolation · Cloud Controller

Security Controls

Policies, processes and configurations that govern how we protect data and systems.

Access Control

Role-based access control (RBAC), least-privilege enforcement, MFA across all systems, and periodic access reviews with immediate revocation upon exit.

Encryption

AES-256 encryption at rest across all devices and Google Drive. TLS 1.2+ enforced for all data in transit via Google Workspace.

Patch Management

Semi-automated patching via MDM platforms for macOS and Windows. Critical patches deployed within 24–48 hours of release.

Vulnerability Management

Periodic vulnerability scanning, risk-based prioritization, and verified remediation tracked to closure under our ISMS.

Secure Development

SDLC policy covering secure coding, code reviews, SAST scanning, and strict environment segregation. No production data used in dev or test.

Physical Security

Access badge controls, CCTV surveillance, visitor management, and zone-based access restrictions across all Searce facilities.

Privacy

data protection & privacy

Searce does not store or process client data independently. All data resides in the client's own environment, and our privacy controls govern how we handle internal and operational data.

Data Privacy Officer

Searce has a designated Data Privacy Officer (DPO) responsible for overseeing data protection policies, DPIA processes, and regulatory compliance.

Data Classification

All data is classified across four levels — Public, Internal, Confidential, and Restricted — with handling procedures defined for each tier.

Privacy Impact Assessments

DPIAs are conducted for all high-risk data processing activities, in alignment with PDPL (KSA) requirements.

Data Deletion

Controls are in place to fulfill data deletion and erasure requests. Retention schedules are defined and enforced under our Information Security Policy.

Policies

security & privacy policies

Key policies governing Searce's security and privacy practices, reviewed annually by the CISO.

Information Security Policy
ISMS Master Policy
available under NDA
Authentication & Password Standard
Access Control
available under NDA
Privacy Policy
External Facing
public
Incident Response Policy
Security Operations
available under NDA
Acceptable Use Policy
Employee & Third Party
available under NDA
Business Continuity & DR Policy
Resilience
available under NDA
AI Governance Policy
Emerging Technology
available under NDA
Vendor & Third-Party Security Policy
Supply Chain
available under NDA

request security documentation

Need our ISO certificate, SOC 2 report, penetration test summary, or answers to a security questionnaire? We'll get back to you within one business day.

ISO 27001 Certificate
Available under NDA
SOC 2 Type 2 Report
Available under NDA
Security Questionnaire
Responded within 1 business day