manage your location intelligence platforms as you scale
our offering
Location Intelligence experts, Application Engineers and technical account managers available 24*7 to proactively monitor & manage your productivity platforms at scale
successfully managing hundreds of mapping clients at scale ensuring you have the support you need when you need it.
on demand support
- tiered support levels to allow you to customize the support to what you actually need.
- SLA based resolution times across all tickets.
- advanced Security management and recommendations
- API + code level support, remote Monitoring, regular assessment.
- spend alerts & other financial tracking.
on-demand professional services
- every customer has unique needs based on where mapping solutions are being used.
- talk to our experts via flexible custom ‘tech blocks’.
- on-demand architectural consulting or hands-on support for those times when you need more hands on deck to get things completed faster.
engagement approach
onboard
Technical onboarding for each client. We capture your ongoing needs in a programmatic way and build our ops workflows around your needs.
periodic reporting
Weekly/Monthly/Quarterly reports for us to jointly review repeatable incidents and work toward building a more stable infra environment.
pay as you go professional services support
For the times when you need more support to get you across to the finish line faster.
achievements
expertise
let’s connect
We help you embrace change by creating newer ways to work or optimising existing processes.
let’s talk