Because logistics invoicing is broken!
1. It is a multi-party, multi-entity, and at times multi-country exercise.
2. Time consuming, error prone, manually dependent (Yes, even after electronic invoicing, EIPP, EDI, whatever.)
3. Too many emails & calls
» no accountability or analytics for approvals on rates
» notification of approved rates
» invoice receipt confirmations
» approval confirmations
» invoice dispute discussions
» payment confirmations, etc.
1. Logistics Service Providers (LSPs – 3PLs, 4PLs, NVOCCs, etc.)
» Overpay shippers
» Unable to bill timely to customers
» Under or over-bill the customers
» Manage invoice disputes through manual workflows that do not work, escalation based management.
2. Shippers (Manufacturers, OEMs, etc.)
» Don’t receive invoices or do not receive those on time
» Unable to keep track of the final quotes
» Unable to provide approvals on time to FPCs
» High % of disputes being resolved via email
» Over-payments not detected timely or tracked
Account Profiling: Centralized current & historical biller/payer metadata, billing & invoice delivery, invoice receipt and audit entities, hierarchies, SOPs.
Tariff Management: Refreshingly easy to manage account owners, update tariffs & query rates from current or historical tariffs, calculate rates, audit rates based on a highly available, fault tolerant cloud based tariff engine.
Pricing Analytics & Quote Management: Manage quote requests, decision support for the account owner/pricing team, quote approval workflow, finalized quote notification to customer, quote dispute and discussion, approved quote notification to billers, customers and payers through a single interface.
Invoize Bill-right: Assures Bill right the first time – All delivery modes invoicing with delivery and approval tracking, flexible custom delivery profiles basis custom/complex rules.
Invoize Pay-right: Assures Pay right the first time – Carrier Invoice & 3PL invoice receipt, audit, online approval/dispute management, invoice analytics.
I want to appreciate the efforts of your team for bringing down the AR overdue for X Account to under 5% from 45% - by quickly resolving all disputes and maintaining a seamless communication channel with our customer. Great job!
Kudos to the Searce team for taking the forefront in this partnership and helping us create a record for collecting $1 million this month for this key account.
Thank you for your continued performance on Account Y and bringing the AR down to 2.05% overdue. One of the best AR numbers considering this is a major global account!
Would like to bring to your attention the excellent job that the Searce team is doing on the Z account. We just started doing EDI invoice submissions and the team has done an outstanding job. Due to your efforts we are now at a past due level of less than 5% of their AR. I am confident that your team will maintain this level of performance.