One of Singapore's largest health and eldercare cooperatives has been providing a comprehensive suite of services, including senior day care, nursing homes, home personal care, and family clinics for over 10 years. With a growing dependency on digital platforms to manage patient records, coordinate community care, and power telehealth services, they required a highly resilient, secure, and automated cloud infrastructure.

The Catalyst for Managed Services

In the high-stakes healthcare sector, where downtime and breaches compromise patient care, the company requires more than just maintenance. They needed a strategic partner to modernize operations through DevOps transformation, cyber-threat fortification, and continuous regulatory compliance.

Scope of Managed Delivery

Searce deployed a comprehensive Cloud Managed Services model tailored to the high stakes environment of healthcare operations. The scope of work moved away from reactive troubleshooting to a proactive, automated, and security-first operational model.

24/7 Cloud Operations

Searce maintains full-scale observability of the AWS environment, ensuring 100% availability for mission-critical patient portals and administrative dashboards through proactive infrastructure management.

Proactive Threat Mitigation

Searce safeguards sensitive medical data by enforcing zero-trust IAM policies and continuous security posture assessments, effectively neutralizing cyber threats before they impact patient care.

DevOps & Deployment Automation

By integrating Infrastructure as Code (IaC) and CI/CD pipelines, Searce accelerated the release of digital services for seniors, replacing manual errors with rapid, reliable, and automated deployments.

Performance & Cost Governance

Strategic architectural reviews and resource rightsizing maximize the efficiency of the healthcare IT budget, eliminating waste by migrating to modern, cost-optimized AWS instance types.

Business Resiliency

Searce guarantees continuity for life-critical applications through a robust disaster recovery framework, utilizing automated multi-zone failovers and routine testing to ensure zero-loss resiliency.

Operational Excellence: Driving Resilience, Security, and Cost Efficiency

• 28% Annual Savings: Reduced AWS spend via 3-Year Compute Savings Plans and RDS optimization.
• 99.99% Infrastructure Uptime: Resolved ECS auto-scaling failures to ensure reliability during peak hours.
• 100% DR Drill Success: Executed end-to-end Disaster Recovery testing for Production EC2 and database workloads.
• 100% Non-Prod Data Encryption: Migrated all Non-Production RDS instances to KMS encryption for full compliance.
• Automated S3 Malware Defense: Implemented GuardDuty Protection with automated alerting and quarantine protocols.

The Business Impact

By transitioning operational ownership to Searce, the client achieved a hardened security posture that safeguards sensitive patient data against modern cyber threats through a zero-trust architecture. The integration of DevOps and IaC drastically accelerated time-to-market, enabling the rapid deployment of critical healthcare applications. Ultimately, our 24/7 managed resiliency provided total operational peace of mind, allowing the client to pivot their full focus from infrastructure maintenance to their core platform objectives.

About Searce

Searce is a modern technology services company and AWS Advanced Consulting Partner. Specialising in cloud migration, data engineering, AI/ML, and Cloud Managed Services, Searce partners with financial institutions, enterprises, and high-growth businesses across India, the US, and globally to accelerate their cloud-first transformation.

Our Cloud Managed Services practice combines 24×7 NOC operations, security engineering, FinOps governance, and strategic advisory delivering the full lifecycle of cloud excellence from Day 1 migration through Day 2 optimisation and beyond. www.searce.com