Challenges

OneUnited Bank, a leading financial institution, faced significant challenges with its traditional file storage system, which hindered operational efficiency and collaboration. These challenges impacted productivity, data security, and the overall employee experience. To address these pain points, Searce implemented Google Workspace's Shared Drives, providing a powerful cloud-based solution to streamline file storage and enhance teamwork.

Some of the key challenges they faced included:

• Network and server issues: Network congestion and server problems led to delays in accessing critical files, causing downtime and reduced efficiency.
• File syncing and version control: File syncing issues resulted in multiple versions of documents being edited by different users, causing confusion and project delays.
• Risk of data loss: Maintaining regular backups became complex, increasing the risk of data loss due to manual backup processes.
• Offline access limitations: Employees struggled to access files offline, disrupting workflows during internet downtime or remote work.
• Simultaneous access conflicts: Simultaneous file editing often caused data to be overwritten, hindering collaboration and delaying project progress.
• Scheduling conflicts with partners: Limited calendar visibility created scheduling conflicts with a key partner, affecting meeting coordination.

Searce Solution

Aligned with our commitment to delivering real business outcomes we deployed a comprehensive collaboration and file management system leveraging Google Workspace to achieve:

• Centralized file management: Migrated data to Google Workspace's Shared Drives, consolidating files in a secure cloud-based environment and reducing dependency on local servers, ensuring smoother access and minimal network delays.
• Real-time collaboration: Leveraged Google Workspace's collaboration tools—Docs, Sheets, and Slides, allowing multiple users to work on the same document simultaneously. With up to 100 users collaborating in real-time, changes are automatically saved, ensuring no version conflicts and enhancing team productivity.
• Automated backups & version history: Implemented automated backup systems and robust version history, ensuring the security of data and simplifying IT management.
• Offline access: Enabled offline access to files on Shared Drives, empowering employees to continue their work uninterrupted even without an internet connection.
• Seamless integration with workspace tools: Integrated Shared Drives with Gmail, Calendar, and other Google Workspace tools, enhancing workflow efficiency and eliminating challenges in scheduling and coordination.

Business Impact

Our innovative solution delivered a significant business impact, including the seamless adoption of Shared Drives, which transformed collaboration and productivity for OneUnited Bank.

• Enhanced productivity: Employees experienced uninterrupted workflows, with offline access and faster file retrieval significantly reducing delays.
• Improved collaboration: Real-time editing and version control minimized errors and enhanced team coordination, fostering a more collaborative workplace culture.
• Streamlined file management: Advanced search and tagging features simplified file retrieval and organization, saving time and reducing frustration.
• Greater data security: Automated backups and robust recovery systems safeguarded data integrity, providing peace of mind to IT teams and management.
• Cost Efficiency: By leveraging Shared Drives and eliminating the need for on-premises servers, OneUnited reduced infrastructure costs while gaining scalability for future growth.

The Searce Edge

Our team of solvers ensured that the solution not only addressed current challenges but went above and beyond to deliver excellence by:

• Conducting a seamless migration of OneUnited's data to Google Workspace without disruptions.
• Providing training sessions for employees, enabling them to adapt quickly to the new tools.
• Designing a scalable solution that supports OneUnited's growth and future needs.
• Delivering proactive support and continuous optimization to ensure long-term success.

By combining expertise in digital transformation with Google Workspace's robust technology, Searce enabled OneUnited Bank to overcome operational inefficiencies and achieve a collaborative, future-ready workplace.